Plan Management
Ongoing Partnership.
Real-Time Insight.
Proven Results.
Employee Benefit Management St. Louis & KC | Compliance & Analytics
Your health plan doesn’t just need to be built — it needs to be managed.
BeneSmart’s Plan Support framework connects you with the tools, data, and experts required to keep your plan running smoothly, compliant, and strategically aligned all year long. Whether through our in-house team or trusted vendor partners, we help employers gain visibility, simplify administration, and continuously improve outcomes.
Data Analytics
See your plan clearly — before problems surface.
Access to actionable data is the foundation of plan management. Depending on your platform, BeneSmart supports integrated reporting dashboards that reveal utilization patterns, cost drivers, and vendor performance. These insights power proactive decisions — not reactive renewals.
Capabilities may include:
- Monthly claims and utilization monitoring
- Large-claim and stop-loss tracking
- Pharmacy and chronic condition analysis
- Predictive renewal and plan modeling
Concierge Member Support
Because a good plan only works if people can use it.
Employee experience determines plan success. Through select partners, employers can offer concierge-level member support that guides employees through provider searches, billing issues, and benefit navigation — reducing HR workload and frustration.
Depending on your configuration, support may feature:
- Dedicated help desk or ticketing platform
- Care navigation and price transparency tools
- Guidance on virtual care, direct contracts, and mental health access
Compliance
Simplify the complex — and stay audit-ready.
Every employer faces different compliance requirements. Through Mineral and a network of specialized compliance partners, BeneSmart provides access to the resources, documentation, and expertise you need to stay ahead of ERISA, ACA, and HIPAA regulations.
Available resources include:
- HR and compliance libraries through Mineral
- ERISA and ACA guidance
- Form 5500 coordination
- SPD/SBC documentation management
- Fiduciary compliance and HIPAA consulting
Educational Campaigns
Turning employees into informed healthcare consumers.
A well-informed workforce drives smarter utilization and better health outcomes. BeneSmart helps employers leverage communication tools and vendor programs that educate employees about benefits, cost awareness, and preventive care opportunities.
Examples of campaign support:
- Educational video and email content
- Condition-specific engagement (e.g., diabetes, MSK, mental health)
- Preventive care and wellness participation tracking
- Custom onboarding materials
Benchmarking & KPIs
Measure what matters — and see how you compare.
Data is most powerful in context. BeneSmart provides access to benchmarking tools and analytics partners that allow employers to compare plan performance to industry peers, set meaningful KPIs, and make data-informed adjustments.
Common performance indicators may include:
- Cost per employee per year (PEPY)
- Claims trend versus benchmark
- Pharmacy specialty mix and rebate recovery
- Primary vs. specialist care utilization
- Vendor scorecards and satisfaction metrics
Quarterly Executive Reviews
Quarterly insight. Annual impact.
To ensure continuous alignment with your cost-containment roadmap, BeneSmart facilitates executive-level plan reviews each quarter. These sessions combine financial data, utilization trends, and vendor feedback to inform your next steps.
Reviews often cover:
- Financial and utilization summaries
- Vendor performance discussions
- Strategy roadmap progress
- Recommendations for plan design or next-phase exploration
Plan Support keeps your strategy alive.
With BeneSmart, employers don’t just buy a plan — they build a performance system that evolves, improves, and supports their people over time.